Buying new home furnishings is a happy thing.
But Ms. Chen, who lives in Nanshan, is not happy.
The custom wooden cabinet that she bought at a high price,
Haven't lived in a new home yet,
There is a problem...
Use less than 1 month high price wardrobe is covered with insect eyes
Ms. Chen told reporters that in January this year, she customized the whole house's wardrobe, cabinets and other wooden furniture for her new house in the “Gaoli Residence†in Bagua Ling. The total price is about 110,000 yuan.
But this did not expect,
In less than two months,
The whole house’s cabinet has a long worm phenomenon.
Leading to nearly a hundred small holes.
And look at some of the small holes inside
There are also black bugs that are creeping,
Surprised her.
In less than a month, the wooden cabinets have insect eyes, which makes Ms. Chen troubled. Accompanied by the reporter, Ms. Chen came to the residence of Gaoli in Bagualing this morning, but the relevant person in charge was not in the store. The reporter then contacted by phone to find out the relevant situation.
The person in charge of the residence of Koryo said: "Because our cabinet wood is also imported from the United States, our quality is no problem. Maybe during the transportation process, the spring wood is infected, there are bugs, we will find the insect removal company to help them. Then I will return the problematic cabinet, but the negotiation will not be completed."
Lawyer advice
Some lawyers said that the custom wooden cabinets used by Ms. Chen are durable goods and are expensive. According to the Consumer Protection Law, if the product has multiple quality problems such as long worms within one month after delivery, the consumer has the right to request a return.
Lawyer Liu Tianjun: After all, consumers are worried that if the current wormwood board is replaced, it will not rule out the phenomenon of insects that may occur in other places after ten days and a half. If you repeatedly replace some wood boards or parts, it will obviously consume. The life of the person has a great impact. Of course, if the negotiation fails, the Consumer Council and other relevant departments can complain or report a civil action to the court.
Reporter: Li Jia'an
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